Content Overview
This course focuses on practical tools and methods to improve healthcare services in low- and middle-inco-me countries. It introduces participants to major steps and trends in healthcare quality and patient safety movements with a focus on challenges to improving quality in resource-limited settings. Course participants learn how to adapt quality impro-vement tools, methods, and techniques to national and local settings with a special emphasis on mana-ging and motivating people and designing sustainable health improvement programmes. A two-day skills development workshop strengthens individual and team skills in evaluating the quality of health care services.
Course Topics
- Prioritizing quality improvement: rationale, methods and examples
- Overview of quality and safety terminology and concepts
- Harmonizing quality improvement with local and international health system strengthening initiatives
- Developing and implementing standards, guidelines and indicators in a healthcare service
- Designing and implementing quality assessments using audit, accreditation and supervision
- Personal skills development for managing teams in improving quality
- Designing and managing quality improvement teams including quality circles, clinical guideline working groups, clinical audit, and quality improvement committees
- Quality improvement tools such as checklists, affinity analysis, flow chart, mind mapping, fish-bone diagram, force-field analysis, prioritisation matrix, Gantt chart, control chart, and radar chart
- Case studies of quality improvement in low and middle-income countries
How to register:
https://application.iph.emundus.fr/index.php?option=com_content&view=featured&Itemid=1079